Xin Yi Service
Q1: Are You Manufacturer or Trade Company?
A: We are the 100% Manufacturer specialized in printing & packaging over 20 years with 17,000 square meters workshop area. There are excellent teams composed of 150 professionals and more than 400 skilled workers in our factory.
Q2: Where is Your Factory Located? How Can I Visit There?
A: We are located in the east of Guangzhou City with very convenient transportation access, ONLY 5 MINUTES to GuanHu Station of Metro Line 13. Sincerely welcome to visit our factory!
Q3: Can I Get Samples before Mass Production? The Sample Charge Refundable or not?
A: It’s honor for us to offer samples, all factory current samples provided for free, only shipping cost paid by your side.Dummy samples and Finished Product Samples are welcomed, sample charge can be refunded based on order values.
Q4: How Many Days Will Samples Be Finished? How About The Mass Production?
A: Generally, 1-3 days digital sample or dummy sample, 3-7 working days for finished product sample.Lead time for mass production need 7-15 days based on the order quantity.
Q5: Can We Have Our Logo or Company Information on Your Products or Package?
A: Sure. Your Logo can show on the products by Printing, embossed, debossed, gold/silver foil, color hot stamping, spot UV, or Sticker, etc.
Q6: What’s your delivery terms and payment terms?
A: We accept EXW, FOB, CIF, DDU, DDP, etc. You can choose the one which is the most convenient or cost effective for you.
T/T wire transfer, Credit card or MasterCard, E-checking, Paypal and Western union payment are acceptable here. Generally, 30% deposit and balance paid before delivery/ against copy of B/L request for order payment.